WAT IS ROBOTIC PROCESS AUTOMATION?
We gebruiken de term
Robotic Process Automation of RPA wanneer we het hebben over geavanceerde computer software welke repeterende taken overneemt die nu gedaan worden door mensen.
VOORDELEN VAN RPA
35%-70% tijdwinst.
Schaalbaarheid. Laat de robots dubbele diensten werken tijdens perodieke pieken.
Medewerkertevredenheid. Medewerkers zien dat het leuke werk overblijft.*
Analyse. Dankzij RPA komt er een schat aan gegevens beschikbaar.
Klanttevredenheid. Robots reageren snel. Medewerkers doen taken die waarde toevoegen.
Compliance. Robots zijn zeer nauwkeurig en bieden een volledig audittrail. Altijd.
* Study of the impact of RPA on the work environment,
Professors L.Willcocks and M.Lacity from the London School of Economics
Robots work 24/7. They take over the least popular bits of work. They don’t require huge investments. Everybody wins.
WHEN IS RPA A GOOD IDEA FOR YOU?
If you ever asked the question: "why isn't this automated?"and no one answered and that really irritated you, then RPA may be the thing you've been waiting for. See below for some examples of RPA-able functions. Click on the shapes for details.
IMPLEMENTATION OF RPA
Ease of implementation is also one of the wonderful benefits of robotics. No high-risk IT projects with big bang scenarios. Modest investment. ROI within one year.
Non-invasive technology
RPA works with your existing systems. No change to CRM/ERP or any other systems, no investments lost.
Low risk
Taking small steps is the core of RPA. No need for high cost and high risk IT projects.