WHAT IS ROBOTIC PROCESS AUTOMATION?
We use the term
Robotic Process Automation or RPA when sophisticated computer software takes over repetitive work that is currently done by humans.
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BENEFITS OF RPA
35%-70% time saving.
Scalability. Let the robots work double shifts during periodic peaks.
Employee satisfaction. Staff see that work becomes more satisfying.*
Analytics. With RPA a wealth of performance data becomes available.
Customer satisfaction. Robots react quickly. Staff do value added tasks.
Compliance. Robots are very accurate and deliver a full audit trail. Always.
* Study of the impact of RPA on the work environment,
Professors L.Willcocks and M.Lacity from the London School of Economics
Robots work 24/7. They take over the least popular bits of work. They don’t require huge investments. Everybody wins.
WHEN IS RPA A GOOD IDEA FOR YOU?
If you ever asked the question: "why isn't this automated?"and no one answered and that really irritated you, then RPA may be the thing you've been waiting for. See below for some examples of RPA-able functions. Click on the shapes for details.
IMPLEMENTATION OF RPA
Ease of implementation is also one of the wonderful benefits of robotics. No high-risk IT projects with big bang scenarios. Modest investment. ROI within one year.
Non-invasive technology
RPA works with your existing systems. No change to CRM/ERP or any other systems, no investments lost.
Low risk
Taking small steps is the core of RPA. No need for high cost and high risk IT projects.