WHAT IS ROBOTIC PROCESS AUTOMATION?
We use the term
Robotic Process Automation or RPA when sophisticated computer software takes over repetitive work that is currently done by humans.
BENEFITS OF RPA
35%-70% time saving.
Scalability. Let the robots work double shifts during periodic peaks.
Employee satisfaction. Staff see that work becomes more satisfying.*
Analytics. With RPA a wealth of performance data becomes available.
Customer satisfaction. Robots react quickly. Staff do value added tasks.
Compliance. Robots are very accurate and deliver a full audit trail. Always.
* Study of the impact of RPA on the work environment,
Professors L.Willcocks and M.Lacity from the London School of Economics
Robots work 24/7. They take over the least popular bits of work. They don’t require huge investments. Everybody wins.
WHEN IS RPA A GOOD IDEA FOR YOU?
If you ever asked the question: "why isn't this automated?"and no one answered and that really irritated you, then RPA may be the thing you've been waiting for. See below for some examples of RPA-able functions. Click on the shapes for details.
IMPLEMENTATION OF RPA
Ease of implementation is also one of the wonderful benefits of robotics. No high-risk IT projects with big bang scenarios. Modest investment. ROI within one year.
Non-invasive technology
RPA works with your existing systems. No change to CRM/ERP or any other systems, no investments lost.
Low risk
Taking small steps is the core of RPA. No need for high cost and high risk IT projects.